Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
We require an approved application and a signed lease. Once those are completed and the security deposit is paid, we can hold the property for up to one month. -
Do I pay first month’s rent and last month’s rent with my security deposit?
We only require a security deposit equal to one full month’s rent and the first month’s rent. -
How old do you have to be to apply?
You must be at least 18 years old to apply. -
Is the deposit refundable?
Following the move-out inspection, your security deposit will be returned within 45 days, less any applicable deductions. -
Do you allow cosigner(s)? Who needs a cosigner?
Yes we do. If the tenant applicant needs help being approved due to credit or lack of funds, a cosigner may be able to used in the application. The cosigner would be in first position in the event of rent default. -
You have a property I want to rent. How do I apply?
You will apply at www.keycitymgmt.com. Click on the “Apply Now” button and select the property you wish to apply for. Or on our listings page, you can click on the “Apply Button” for that particular unit. -
How do I pay rent?
All rents are collected through your tenant online portal or through the mobile app. -
I want to get a pet. What do I do?
Each unit is on a case by case basis. If you are looking to get a pet, please reach out to the management company to determine if the pet(s) are allowed. If we determine that a pet is allowed, there will be an additional charge for a pet deposit. -
I want to move out, but my roommate wants to stay. What do I do?
The roommate will need to be able to qualify to take over the entire rental payment. If the roommate is qualified to carry the full rent, management will send an updated lease to the roommate, removing you from the original lease. -
My lease expiration is coming and I want to move out. What do I do?
Minimum of 90 days and email to info@keycitymgmt.com -
Who is responsible for paying for repairs & maintenance requests?
There is a one-time charge of $75 for each maintenance request. If repairs are not due to tenant fault, then they are covered by the landlord. Any repairs due to tenant negligence will be charged back to tenant.
